Participate in First Aid Training Oversight

• Participate in the drafting updating the First Aid Curriculum applicable to Cabin Crew content.
• Participate in the oversight of the First Aid Training Organization 
• Participate in the drafting of the Master Surveillance Plans (MSP) 
• Applicable to First Aid Training Organization.
• Participate in the oversight of the enforcement of processes applicable to First Aid Instructors /Examiners and Organizations

Facilitate activities related to Public Health Risk Mitigation

• Coordination and presentations at workshops applicable to the Collaborative Arrangement for the Prevention and Management of Public Health Events in Civil Aviation.
• Participation in legislative review applicable to ICAO Annex 6,9,11,14 and 18 and other related requirements
• Responsible for drafting Master Surveillance Plans Applicable to Part 139, Airlines and Evaluate Procedures.
• Assist with the development of regulations and technical standards

Participation and coordination Medical Certification Processes and procedures

• Assist Power point preparation of the complicated medical cases for the Aeromedical Committee.
• Assist Medical Assessors with the preliminary drafting of the Aeromedical Committee Minutes
• Verification of medical examiners conducted by Designated Aviation Medical Examiners (Cabin Crew & Recreational Pilots)
• Assist Medical Assessors with drafting of legislation applicable to Part 67 Regulations
• Assist Medical Assessors in the preparation and monitoring of the progress of medical appeals
• Assist with the collection   and analysis of data to ensure that safety management principals are met
• Participate in the enforcement of processes applicable to medical certification processes
• Participate in conducting research and analysis of trends and with implementation of aviation safety intervention strategies

Customer Service & Safety Management 

• Ensure that customer queries are resolved within a prescribed period and identify areas of improvement.
• Participate in the quality assurance processes to ensure compliance to ISO 9001, SGS and other relevant legislation applicable to QA.
• Participation in the development of quality assurance procedures applicable to the medical department
• Participate in duties related to resolution of safety concerns and enforcement actions